PRIVACY POLICY

Last updated: March 7, 2025

EmailValidatorAI ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services, in compliance with applicable privacy laws.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information so that we may provide you with access to our services, and so that we may improve our services:

1.1 Information You Provide to Us

  • Name, email address, phone number, and other contact details when you sign up or contact us
  • Payment details when purchasing our services (processed securely by third-party providers)
  • Email addresses you provide to us for screening purposes
  • Any other information you voluntarily provide (e.g., in inquiries or feedback forms)

1.2 Information Collected Automatically

  • Log Data: IP address, browser type, device information, and access timestamps
  • Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to improve user experience (see Section 6: Cookies & Tracking)

1.3 Information We Collect from Third Parties

  • Data from analytics providers (e.g., Google Analytics)
  • Publicly available data or data shared by third parties with your consent

2. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide, maintain, and improve our email validation and AI screening services
  • Customer Support: To respond to inquiries and provide technical assistance
  • Security & Fraud Prevention: To monitor for suspicious activity and protect against fraud or abuse
  • Marketing & Communications: To send you relevant updates, promotions, and service-related messages (you can opt out at any time)
  • Legal & Compliance: To comply with legal obligations and enforce our Terms of Use

3. Legal Basis for Processing (GDPR Compliance)

Under GDPR, we process your personal data based on the following lawful grounds:

  • Contractual Necessity: When processing is required to provide our services
  • Legitimate Interests: When we have a legitimate business reason that does not override your rights
  • Legal Compliance: When processing is necessary to comply with legal obligations
  • Consent: When you explicitly agree to data collection for specific purposes (e.g., marketing)

4. Your Privacy Rights

4.1 GDPR (EU & UK) Rights

If you are in the EU or UK, you have the right to:

  • Access your data and request a copy
  • Correct inaccurate or incomplete data
  • Delete your data ("Right to be Forgotten")
  • Restrict or object to data processing
  • Withdraw consent where processing is based on consent
  • Request data portability to transfer your data to another service

4.2 CCPA & CPRA (USA) Rights

If you are a US resident, you have the right to:

  • Know what personal data we collect, use, and share
  • Delete your personal data
  • Opt out of the sale or sharing of personal data (we do not sell personal data)
  • Limit the use of sensitive personal data
  • Non-discrimination for exercising your privacy rights

How to Exercise Your Rights:
To exercise your rights, contact us at support@emailvalidatorai.com with the subject "Privacy Request." We may request identity verification before processing your request.

5. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Cloud hosting, payment processors, analytics providers, and email marketing services
  • Legal Authorities: If required by law or to protect our legal rights
  • Business Transfers: If our business is acquired, merged, or sold, your data may be transferred

All third parties are contractually obligated to handle your data securely and in compliance with privacy laws.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies for analytics and functionality purposes.

Your Choices:

  • You can manage cookie preferences via your browser settings
  • You can opt out of tracking via tools like Google Analytics Opt-Out Browser Add-on

For more details, see https://allaboutcookies.org/.

7. Data Retention & Security

7.1 Retention Period

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7.2 Security Measures

We implement industry-standard security measures, including encryption and access controls, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Our servers are located in Virginia, USA. If you are located outside the USA, your data may be transferred to and processed in other countries where privacy laws may differ. We ensure data protection through mechanisms like:

  • Standard Contractual Clauses (SCCs) for GDPR compliance
  • Data Processing Agreements (DPAs) with third-party vendors

9. Complaints & Dispute Resolution

If you have a complaint about our privacy practices, please contact us at support@emailvalidatorai.com. If you are in the EU/UK, you have the right to lodge a complaint with your local data protection authority. For customers elsewhere in the world, you should contact your own state authority or local data protection authority.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. If changes are significant, we will notify you via email or a notice on our website. Continued use of our Services after changes are made constitutes acceptance of the revised policy.

11. Contact Us

For questions regarding these Terms, contact us at support@emailvalidatorai.com.