TERMS OF USE

Last updated: March 7, 2025

Welcome to EmailValidatorAI ("Company," "we," "us," or "our"). These Terms of Use ("Terms") govern your access and use of our website and services, including our AI-powered email validation and screening software (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, you must not use our Services. By continuing to use our website or access our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our Services, you affirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our Services on behalf of an entity, you represent that you have the authority to bind that entity to these Terms. If you are under 18, you must ask an adult to read these Terms and use our Services on your behalf. If you continue to access our Services, you do so at your own risk.

2. Description of Services

Our Services provide AI-powered email validation and screening to help users verify email accounts and uncover actionable customer insights. The Services are intended for lawful business and personal use only.

3. User Accounts & Responsibilities

This section outlines your responsibilities:

  • You may need to create an account to access certain features of our Services
  • You agree to provide accurate, complete, and updated information when creating an account
  • You are responsible for maintaining the confidentiality of your login credentials and the Company takes no responsibility for the of loss your login credentials
  • You agree not to misuse our Services, including by engaging in unauthorised access, data scraping, or any activity that violates applicable laws

4. Permitted Uses & Restrictions

Our Services may only be used for legitimate email validation and customer insights purposes. You may use our Services solely for lawful purposes and in compliance with these Terms. You agree not to:

  • Use our Services for any fraudulent, illegal, or unauthorized purposes
  • Attempt to access data or systems without permission
  • Modify, reverse-engineer, or interfere with our Services
  • Use our Services in a manner that violates any applicable laws or regulations
  • Use our Services to send spam, harass individuals, or engage in illegal activities at all
  • Copy, modify, distribute, sell, or lease any part of our Services

We reserve the absolute right at our sole discretion to suspend or terminate access if you violate these Terms.

5. Fees & Payment

  • Some features of our Services require payment to gain access
  • We are transparent about our Fees, and these are as outlined on our website
  • All Fees are subject to change at our sole discretion taking into account external market factors
  • Our Services are provided under a no-refund policy and all fees are final, because of the nature of the Services. If dissatisfied with the Service, you should use the appropriate channels to communicate with us so that we may improve our Services

6. Privacy & Data Protection

  • We process personal data in accordance with our Privacy Policy
  • By using our Services, you consent to our collection and use of data as described therein
  • You acknowledge and agree that we may use aggregated and anonymised data for analytics and improvement of our Services

7. Intellectual Property

  • All content, trademarks, and proprietary materials provided through our Services are owned by or licensed to us
  • You may not use our trademarks, branding, or content without prior written permission
  • Any content on our website is solely for informational purposes only and you must not copy, modify, or distribute any part of our content

8. Disclaimers & Limitation of Liability

  • Our Services are provided on an "as is" and "as available" basis without warranties of any kind
  • We do not guarantee the accuracy, completeness, or reliability of our email validation results
  • We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services

9. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of the Services or violation of these Terms.

10. Termination

  • We reserve the right to suspend or terminate your access to our Services at any time without notice if you breach these Terms
  • Upon termination, your rights to use our Services will cease immediately

11. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on our website, and continued use of the Services constitutes acceptance of the updated Terms.

12. Governing Law & Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of England & Wales
  • Any disputes shall be resolved exclusively through arbitration or courts located in England

13. Contact Us

For questions regarding these Terms, contact us at support@emailvalidatorai.com.

14. Complaints Process

If you have any complaints regarding our Services, please follow these steps:

  • Contact Us: Email support@emailvalidatorai.com with a detailed explanation of your complaint
  • Review: We will acknowledge receipt and review your complaint within 10 business days
  • Resolution: We will respond with a resolution or next steps within 30 business days

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Use.